Question 1

How much does Kiara cost?

Accepted Answer

6-pack: NT$282 (NT$47/can), 24-pack: NT$1,128 (NT$47/can). Pre-order is 20% off retail (NT$59). Free shipping over NT$1,000, otherwise NT$120.

Question 2

How much caffeine is in Kiara?

Accepted Answer

About 55mg per 330ml can — roughly 1/3 of a brewed coffee. Gentle endurance for your afternoon. Won't disrupt sleep.

Question 3

Does Kiara contain sugar?

Accepted Answer

Zero sugar. Sweetened with erythritol and monk fruit extract — not the weird artificial sweetener taste you're expecting.

Question 4

What does Kiara taste like?

Accepted Answer

Pineapple and osmanthus — fruity sweetness with a delicate floral note. Not "good for a health drink" good. Genuinely delicious.

Question 5

Where can I buy Kiara?

Accepted Answer

Pre-order at kiara-drink.com. Coming soon to select retail in Taipei. Subscribe to our newsletter for first access.

Question 6

Is Kiara safe? How many per day?

Accepted Answer

Made in Taiwan at HACCP + ISO 22000 certified facility. ~55mg caffeine per can. Up to 3 cans/day. Not recommended for pregnant women, children, or those with heart conditions.

Question 7

When will my order ship?

Accepted Answer

Shipping begins Q2 2026. Pre-orders fulfilled in order received. We'll email before your order ships.

Question 8

Can I cancel or get a refund?

Accepted Answer

Yes. Cancel anytime before shipment for full refund. Email antoine.sylvestre@kiara-drink.com with your order number. Processed within 3 business days.

Question 9

How is Kiara different from coffee?

Accepted Answer

Coffee has ~95mg caffeine — palpitations, acid reflux, dependency. Kiara has ~55mg — gentle endurance, no crash. Plus it's sparkling, zero sugar, low calorie. Completely different experience.

Question 10

How is Kiara different from bubble tea?

Accepted Answer

All the comfort of bubble tea, none of the sugar guilt. Bubble tea: 250-400 kcal, 30-50g sugar. Kiara: 0g sugar, ~26 kcal. Same reward, zero burden.

Question 11

How is shipping handled?

Accepted Answer

T-Cat (黑貓宅急便) home delivery across Taiwan. Free over NT$1,000, otherwise NT$120.

Question 12

Is Kiara vegan?

Accepted Answer

Yes, 100% plant-based.

Question 13

Why is Kiara priced at NT$59?

Accepted Answer

Same as your daily bubble tea (NT$50-70), but actually good for you. Cheaper than Starbucks (NT$120+). Zero sugar, low calorie, gentle caffeine. It's not expensive — it's worth it.

Question 14

Do you offer bulk or corporate orders?

Accepted Answer

Yes. Corporate gift boxes and group orders: antoine.sylvestre@kiara-drink.com.

FAQ